Legal

Website terms of use

These terms set the rules for using rivea.io (the "site"). The site describes Rivea and lets you request a case study, book a demo or contact us. Using the Rivea product, and any pilot, evaluation or research work, needs a separate written agreement with us.

Effective 2 October 2026 · Rivea Inc.

Who we are and who these terms cover

The site is run by Rivea Inc. ("Rivea", "we", "us"), 69 Charlton St, New York, NY 10014, United States. You can reach us at hello@rivea.io.

These terms are an agreement between Rivea and you, the person using the site. By using the site, you agree to them. If you do not agree, please do not use the site.

The site is meant for adults researching Rivea for their work.

What these terms do not cover

These terms cover the site only. They do not give you access to the Rivea product. Use of the product, and any pilot, evaluation or research work we do for you, paid or free, is governed by a separate written agreement. If that agreement conflicts with these terms, that agreement controls. These terms do not replace any confidentiality agreement between you and Rivea.

Requesting a case study or booking a demo does not commit you or us to any purchase or engagement.

Using the site

You may use the site to learn about Rivea and to get in touch with us. When you do, please:

  • follow the law;
  • give accurate contact details and do not pretend to be someone else;
  • do not send spam, malware or anything else harmful;
  • do not try to break, overload or get around the site's security, or reach parts of it that are not public;
  • do not infringe anyone else's rights;
  • do not use automated tools in a way that puts an unreasonable load on the site. Search engines and similar services that follow our robots.txt are welcome.

We may block or limit access to the site to deal with misuse or to protect the site.

Our content

The text, graphics, illustrations, design, the Rivea name and logo on the site, and materials we send you in reply to a request made on the site, such as a case study, belong to Rivea or to those who license them to us.

You may view them, link to the site, and keep and share unchanged copies within your organisation to evaluate Rivea. Keep any ownership notices and the context of examples intact. Please ask us before republishing or selling them or using our name or logo. Do not present our illustrative examples as real research findings or suggest that Rivea endorses you. None of this restricts any use the law allows without our permission.

Other companies' names and marks that appear on the site belong to their owners. Mentioning them does not mean they endorse or work with Rivea.

Sending us information through the site does not give us ownership of it or permission to publish it.

Examples and information on the site

The site explains how Rivea works. It is general information. It is not legal, HR, employment or other professional advice, and it is not a recommendation to hire, exclude or contact any person. Reading the site does not create an advisory or recruiting relationship.

Examples marked as illustrative or fictional show how a workflow looks. They are not findings about real people and not results for any customer. A case study describes one search; results on other searches may differ.

Please check information yourself before relying on it for a business or hiring decision. Your team, not Rivea, makes those decisions.

Information you send us

Our Privacy policy explains how we handle information from the site, including the case study form, the booking page, analytics and cookies. Your privacy and cookie choices are separate from these terms.

Please do not send candidate records, client names, health information or other search material through the site's forms or booking notes. If you want to show us a search, bring a redacted brief to the demo.

Nothing in these terms reduces what our Privacy policy says, or our statement on this site that search information you share with us is treated as confidential and is not used to train third-party models.

Other websites and services

The site links to other websites and uses outside services, such as our scheduling and form providers. Our Privacy policy names them and explains what they load. Those services have their own terms and privacy notices. We do not control other websites and are not responsible for their content or availability. A link does not mean we endorse a website. This does not limit our own responsibilities under our Privacy policy or the law.

Disclaimers

We provide the site and its content "as is" and "as available". To the fullest extent the law allows, we make no promises or warranties about the site, express or implied, including that it is accurate, complete, uninterrupted or error-free, or that it is merchantable, fit for a particular purpose or non-infringing. We do not promise any particular search or hiring outcome.

We may change, suspend or remove any part of the site at any time.

Limits on liability

To the fullest extent the law allows:

  • Rivea will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, business, data or goodwill, arising from or related to your use of the site or these terms.
  • Rivea's total liability for all claims arising from or related to your use of the site or these terms is limited to USD 100.

These limits apply whatever the legal basis of the claim, including contract and negligence, and even if we were told the loss was possible. They also protect Rivea's directors, officers and employees.

What sections 8 and 9 do not affect

Sections 8 and 9 do not limit:

  • liability for fraud, gross negligence or wilful misconduct;
  • liability for breaking our Privacy policy, or our commitment that search information you share with us is treated as confidential and not used to train third-party models;
  • any right you have by law that cannot be waived or limited; or
  • any separate written agreement between you and Rivea, which sets its own terms.

Law and disputes

These terms, and any dispute about the site, are governed by the laws of the State of New York, without regard to its conflict-of-laws rules. Any such dispute will be decided only by the state or federal courts located in New York County, New York, and you and we agree to the jurisdiction of those courts. This does not take away any right you have under the law of your own country that cannot be waived by agreement, including the right to complain to a regulator.

If you have a concern, please email us first. Most things can be sorted out that way.

Changes to these terms

We may update these terms. When we do, we will post the new version on this page, change the effective date and give any additional notice the law requires. Changes apply to your use of the site from that date. They do not apply to a dispute that arose before the change, and they do not change any separate written agreement.

General

If a court finds any part of these terms unenforceable, the rest stays in effect. If we do not enforce part of these terms, we can still enforce it later. We may transfer these terms to a company that takes over our business or the site.

Contact

For questions about these terms, or to send us a notice under them, email hello@rivea.io. Our postal address is:

Rivea Inc.
69 Charlton St
New York, NY 10014
United States